Refund Policy
Bandipur Tiger Reserve
Overview
Our refund policy is designed to be fair and transparent while accommodating the unique operational requirements of wildlife tourism and forest accommodation services.
Refund Eligibility
Refund eligibility depends on cancellation timing, circumstances, and booking type. Different rates apply for cottage bookings and safari experiences based on advance notice and operational impact.
Processing Timeline
Approved refunds are typically processed within 7-10 working days from cancellation approval. Emergency situations may qualify for expedited processing.
Force Majeure
Cancellations due to circumstances beyond our control (weather, government orders, etc.) are handled with maximum flexibility and guest accommodation.
For detailed refund terms specific to cottage stays or safari bookings, please review the comprehensive policy sections for each service type.
Cottage Accommodation
Policies and guidelines for cottage stays
1. Refund Eligibility
Refunds are processed based on the timing of cancellation, reason for cancellation, and current Forest Department policies. Different refund rates may apply based on advance notice provided.
2. Guest-Initiated Cancellations
- Cancellations more than 7 days before check-in: 80% refund
- Cancellations 3-7 days before check-in: 50% refund
- Cancellations less than 3 days before check-in: 25% refund
- No-show or same-day cancellation: No refund
3. Management-Initiated Cancellations
If cancellation is due to operational requirements, maintenance, weather conditions, or administrative reasons, full refund will be provided. Alternative accommodation may be offered when available.
4. Payment Gateway and Transaction Fees
Payment gateway charges and transaction fees are non-refundable. Refund amounts will be net of applicable charges as per payment processor policies.
5. Emergency and Medical Cancellations
Cancellations due to medical emergencies or unforeseen circumstances may be considered for higher refund rates upon submission of valid documentation and management approval.
6. Force Majeure Events
In case of natural disasters, government orders, pandemic restrictions, or other force majeure events, refund policies may be modified as per prevailing circumstances and government guidelines.
7. Processing Timeline
Approved refunds will be processed within 7-10 working days from the date of cancellation approval. Refunds will be credited to the original payment method used during booking.
8. Modification vs Cancellation
Before cancelling, guests may request booking modifications subject to availability. Modification charges may be lower than cancellation charges and should be considered as an alternative.
Need Help or Have Questions?
Phone
+91 9481995256
support@bandipurtr.in